Responsible Gaming
Gambling Should Be Entertainment
At Spin Casino NZ, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Please gamble responsibly and within your means.
Age Verification
In New Zealand, you must be 18 years of age or older to gamble legally. Spin Casino NZ requires all players to verify their age during registration. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding or lying about the extent of your gambling
- Spending more time and money on gambling than intended
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Friends or family expressing concern about your gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Player Protections
Spin Casino NZ provides several tools to help you gamble responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on deposits to control spending
- Loss Limits: Set maximum loss limits for a defined period
- Reality Checks: Enable notifications during gaming sessions to remind you of time and money spent
- Session Timeouts: Automatically log out after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all Spin Casino NZ services
You can manage these tools in your account settings at any time. For assistance, contact our support team.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
New Zealand
- Gambling Helpline (NZ): 0800 654 655 (free, confidential, 24/7)
www.gamblinghelpline.co.nz - Problem Gambling Foundation (NZ): www.pgf.nz
International Support
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom – GamCare: www.gamcare.org.uk
- United Kingdom – GamStop: www.gamstop.co.uk (Multi-operator self-exclusion scheme)
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
Need Help?
If gambling is causing you harm or distress, please reach out for support. Speaking to someone is the first step towards recovery. You are not alone, and help is available.
Contact the Gambling Helpline (NZ) on 0800 654 655 or visit www.gamblinghelpline.co.nz
At Spin Casino NZ, we support your right to gamble responsibly. If you wish to self-exclude from our service, please contact our Customer Support team immediately.